At q798, the privacy and security of your personal information is taken seriously. This Privacy Policy explains exactly what data we collect when you use the q798 Platform, how we use it, who we share it with, and what rights you hold over your own information. Please read it carefully before registering an account.
Before diving into the full legal text, here is a plain-language overview of the six core privacy commitments that every q798 account holder can rely on. The full policy below governs in all cases.
All personal and financial data stored by q798 is protected using industry-standard encryption. Your PKR transaction history, KYC documents, and account credentials are never stored in plain text.
q798 does not sell, rent, or commercially trade your personal information to third-party marketers or data brokers. Your data is used solely for the operation of the q798 Platform and compliance obligations.
We collect only the personal information that is strictly necessary to operate your q798 account, process your PKR transactions, and comply with anti-money-laundering and KYC regulations.
If any personal data held by q798 is inaccurate or out of date, you have the right to request a correction at any time by contacting our support team. We will process correction requests within a reasonable timeframe.
Subject to legal retention obligations, you may request deletion of your personal data after closing your q798 account. We will honour erasure requests to the maximum extent permitted by applicable AML and gaming regulations.
Where your data must be shared with third parties — such as payment processors like JazzCash and EasyPaisa, or KYC verification providers — q798 discloses this clearly in the policy below and ensures all third parties are bound by equivalent data protection standards.
This Privacy Policy ("Policy") sets out the practices of q798 ("we", "us", "our") with respect to the collection, use, processing, storage, and disclosure of personal data relating to individuals ("you", "your", "User") who access or use the q798 online gaming Platform at https://q798.pro ("Platform").
We understand that Pakistani users value the security and confidentiality of their personal information, particularly when that information is connected to financial transactions in PKR. The q798 Platform is built on a foundation of transparent, fair, and responsible data practices — and this Policy is our formal commitment to those principles.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the agreement between you and q798. In the event of any conflict between this Policy and another document, this Policy shall govern with respect to personal data matters.
By registering a q798 account or continuing to use the Platform, you confirm that you have read, understood, and accepted this Privacy Policy in full. If you do not agree with any part of this Policy, please stop using the Platform and contact our support team to close your account.
q798 is the data controller responsible for the personal information collected through the Platform. As data controller, q798 determines the purposes for which your personal data is processed and the means by which that processing takes place.
All data protection queries, access requests, correction requests, and erasure requests should be directed to the q798 Data Protection contact:
q798 collects the following categories of personal data in the course of operating the Platform and maintaining your account:
Note: q798 does not collect or store full payment card numbers. Where payment card details are involved in any transaction, they are handled exclusively by certified third-party payment processors, and q798 receives only a tokenised reference. All PKR transactions via JazzCash and EasyPaisa are processed through those providers' own secure environments.
q798 collects personal data through the following channels:
The table below sets out the lawful basis and purpose for each category of data processing carried out by q798:
| Purpose | Data Categories Used | Lawful Basis |
|---|---|---|
| Account registration and management | Identity, contact, credentials | Contract performance |
| Age verification and KYC compliance | Identity, CNIC, date of birth | Legal obligation |
| Processing PKR deposits and withdrawals | Financial transaction data | Contract performance |
| Providing gaming services and calculating results | Gaming activity data | Contract performance |
| Anti-money-laundering (AML) screening | Identity, financial, gaming activity | Legal obligation |
| Fraud detection and prevention | Technical, financial, gaming activity | Legitimate interest |
| Customer support and dispute resolution | Identity, communications, gaming activity | Contract performance |
| Responsible gaming monitoring | Gaming activity, responsible gaming settings | Legal obligation / legitimate interest |
| Marketing communications (where consented) | Contact, gaming activity preferences | Consent |
| Platform improvement and analytics | Technical, device, gaming activity | Legitimate interest |
Where q798 processes data on the basis of legitimate interest, we have conducted a balancing assessment to confirm that our interests do not override your fundamental rights and freedoms. You may request a copy of that assessment by contacting [email protected].
q798 does not sell your personal data. We share personal data only with the categories of third parties described below, and only to the extent necessary for the stated purpose:
JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive the minimum transaction-relevant data required to process your PKR deposits and withdrawals. Each of these providers operates under their own privacy policies and is independently responsible for data processed within their own systems.
We work with certified third-party KYC providers to verify the identity and age of account holders. These providers receive identity documents and personal details solely for the purpose of conducting verification checks on behalf of q798 and are contractually prohibited from using the data for any other purpose.
Certain account activity and identity data may be shared with fraud prevention databases and AML screening services to detect and prevent financial crime. Where required by applicable law, q798 may be legally obligated to file reports with relevant financial intelligence authorities.
q798 will disclose personal data to law enforcement, regulators, or government authorities where required to do so by a valid legal obligation, court order, or regulatory direction. We will notify affected Users of such disclosures where we are legally permitted to do so.
Third-party game studios and content providers whose titles appear on the q798 Platform may receive anonymised or aggregated gameplay data for the purpose of game performance analysis. No individually identifiable personal data is shared with game providers beyond what is technically necessary to authenticate a game session.
q798 will never share your personal data with third-party advertisers, data brokers, or marketing organisations without your explicit, freely given consent. You may withdraw consent to marketing data use at any time via your account settings or by contacting support.
Given the PKR-denominated nature of all q798 transactions and the widespread use of JazzCash and EasyPaisa among Pakistani users, q798 has implemented specific safeguards around the handling of payment-related data:
The q798 Platform uses cookies and similar tracking technologies to deliver, operate, and improve the Platform. The following categories of cookies are in use:
These cookies are essential for the Platform to function. They manage your login session, maintain your account security, and ensure that pages load correctly. These cookies cannot be disabled without preventing access to core Platform functionality.
Functional cookies remember your preferences — such as your selected language, your responsible gaming settings, and your recently played game categories. Disabling these cookies will result in a reduced, less personalised experience but will not prevent you from accessing the Platform.
We use anonymised analytics data to understand how users navigate the Platform, which games are most popular, and where technical issues occur. This data is aggregated and does not identify individual users. You may opt out of analytics cookies via the cookie preferences panel accessible from the Platform footer.
You can control cookie settings through your browser preferences. Most modern browsers allow you to block, delete, or restrict cookies. Please be aware that blocking strictly necessary cookies will impair your ability to log in and use the q798 Platform.
q798 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by applicable law. The following retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
q798 has implemented a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure:
Your responsibility: While q798 takes extensive technical measures to protect your data, the security of your account also depends on you. Always use a strong, unique password for your q798 account, enable two-factor authentication, and never share your login credentials with anyone. Contact [email protected] immediately if you suspect unauthorised access to your account.
As a q798 account holder, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected]:
q798 will respond to all data rights requests within five (5) business days. We may request proof of identity before processing any request.
The q798 Platform is strictly for individuals aged 21 years and above. We do not knowingly collect or process personal data relating to individuals under the age of 21.
All new accounts are subject to age verification as part of the KYC process before real-money gaming features are enabled. If q798 becomes aware that personal data has been collected from an individual who was under 21 at the time of registration, we will immediately close the relevant account, void associated transactions in accordance with our Terms & Conditions, and securely delete the data relating to the underage individual.
If you are a parent or guardian and believe your child may have accessed the q798 Platform, please contact us immediately at [email protected].
q798 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered account holders via the email address associated with their account, and the updated Policy will be published on this page with a revised effective date.
Your continued use of the q798 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of how your data is protected.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way q798 handles your personal data, please get in touch with us through any of the following channels:
For all data protection matters, please mark your email subject line clearly as "Data Protection Request" to ensure it is routed directly to the appropriate team member. All data rights requests are treated confidentially and handled separately from general customer support queries.
Cricket betting, live casino, and 500+ slots — all in PKR with JazzCash and EasyPaisa. Your data is protected, your transactions are secure, and support is available 24/7 in English and Urdu. 21+ only. Please play responsibly.